Helping Workers Online and Offline: Innovations in Union and Worker Organization Using the Internet

TitleHelping Workers Online and Offline: Innovations in Union and Worker Organization Using the Internet
Publication TypeBook Chapter
Year of Publication2009
AuthorsFreeman, R., and Rehavi, M. M.
EditorAutor, D. H.
Book TitleStudies in Labor Market Intermediation
Pagination273 - 308
PublisherUniversity of Chicago Press
CityChicago, IL
KeywordsAFL-CIO, England, Internet, on-line community, Trade Union Congress, UK, Working America
Abstract

This study examines two innovative efforts to provide union services to workers with the aid of low cost Internet communication: the AFL-CIO's Working America, a "community affiliate" that enrolled 2 million workers from 2004 to 2007 by canvassing them at their homes and over the Internet (www.workingamerica.org); and the UK'S Trade Union Congress's www.unionreps.org.uk, a discussion board for worker representatives to communicate about workplace issues. Working America demonstrates that workers without collective bargaining will join a union organization that communicates on-line and off-line and campaigns for worker interests in society. Unionreps.org shows that local worker representatives can form an on-line community that shares information to improve the services they give workers. Combining the two innovations could be a step toward a new "open source" union form that provides union services at low cost outside of collective bargaining.

URLhttp://www.nber.org/papers/w13850